We're hiring! We are currently experiencing massive growth and we are looking to add talented people to our team.

We have more exciting roles coming up soon. Watch this space!

Software Developer

Manchester (Hybrid)

Full Time

We are looking for a Software Developer who is motivated to develop using the latest technologies and continuously improve on existing code. The right candidate will be driven to write clean, maintainable and extensible code, as well as thoroughly test each change and feature. The candidate will also assist in architecting new solutions in the cloud and choosing the most appropriate cloud services for the problem. The ideal candidate will be comfortable in interacting with AWS via Terraform and be able to optimise the architecture to best suit the problem at hand and constantly seek better ways to do things.

  • Build reusable code and libraries for future use
  • Write well-designed, testable code
  • Produce specifications and determine operational feasibility
  • Integrate software components into a fully functional software system
  • Document and maintain software functionality
  • Optimize application for maximum speed and scalability
  • Collaborate with other team members and stakeholders
  • Comply with project plans and industry standards
  • Ensure software is updated with latest features
  • Perform other tasks that the business deems necessary and is mutually agreed upon
  • Building and setting up new development tools and infrastructure
  • Working on ways to automate and improve development and release processes
  • Testing and examining code written by others and analysing results
  • Ensuring that systems are safe and secure against cybersecurity threats
  • Identifying technical problems and developing software updates and fixes
  • Planning out projects and being involved in project management decisions.
Essential
  • Proficient understanding of Terraform and AWS
  • Good understanding of Python
  • Good understanding of AWS Serverless services (AWS Lambda, API Gateway, Cognito etc)
  • Proficient understanding of code versioning tools, such as Git and/or AWS CodeCommit
  • Preferably previous experience in a FinTech lending company
Desirable
  • Preferably previous experience in a FinTech lending company.
  • Prior development experience in either C++, Java or Python
  • Attractive salary + bonus
  • Employee share scheme (to be finalised)
  • Training budget
  • Flexible and hybrid working
  • Pension
  • 28-day holiday allowance
  • 2 duvet days
  • 1 charity day
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (to be finalised)
  • 100s of high street perks and discounts
  • Medical benefits (to be finalised)

Agile Project Manager

London (Hybrid)

Full Time

We are looking for an experienced Agile Project Manager to manage organisation of key client projects using an appropriate methodology such as Scrum or Kanban. Specific project manager responsibilities include developing detailed project plans, ensuring resource availability and allocation to deliver features at pace, not only on time but also within budget and scope. Project managers should have strong experience in managing technology centric projects as well as other key strategic BAU projects. Project Managers should possess the right agile, business, management, budgeting and analysis skills required to perform the role. You should be an excellent communicator and comfortable managing multiple tasks. You also need to be a team player and have a problem-solving aptitude.

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all features are delivered on-time, within scope and within budget
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to track progress and feedback
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs
  • Measure project performance using appropriate systems, tools and techniques
  • Report and escalate to management as required
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Establish and maintain relationships with third parties/vendors as required
  • Create and maintain comprehensive project documentation
  • Strong educational background
  • Solid technical background, with understanding or hands-on experience in software development and web technologies
  • Strong understanding of the full software development life-cycle is desirable.
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office
  • PMP / PRINCE II certification is strongly desired
  • Attractive salary + bonus
  • Employee share scheme (to be finalised)
  • Training budget
  • Flexible and hybrid working
  • Pension
  • 28-day holiday allowance
  • 2 duvet days
  • 1 charity day
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (to be finalised)
  • 100s of high street perks and discounts
  • Medical benefits (to be finalised)

Finance Underwriter (x2)

London (Hybrid)

Full Time

We’re currently seeking an energetic Underwriter with a background in mortgage underwriting, and experience of Islamic Finance would be an advantage. We’re looking for an individual who truly understands our values, vision and our goals. You will be one of our experts, assessing our Company’s financial risk on individual home finance applications and ensuring that correct, mutually beneficial decisions are made for us and our customers. You will interact with applicants and third party service providers on a daily basis, processing cases at every stage, from submission through to completion, and being our applicants’ contact point for the duration.

  • Minimum 3 years experience in Mortgage Underwriting
  • Experience of Islamic mortgage underwriting is preferable
  • Where required, able to provide “outside of the box”, customer-centric solutions
  • Experience liaising with customers, surveyors and conveyancers is preferred
  • Highly organised and able to prioritise
  • Good communication skills, both verbal and written
  • Detail-oriented with strong data analysis skills
  • Good mathematical aptitude
  • Working knowledge of mortgage finance processing
  • Self-motivated and able to work individually, as well as part of a team
  • Experience working in a small company or start-up is ideal
  • Proficiency in Microsoft Office
  • Minimum 7 years experience
  • Experience in mortgage underwriting
  • Experience managing a team
  • Experience liaising with customers, solicitors, senior management and other stakeholders
  • Highly organised and able to prioritise
  • Good communication skills, both verbal and written
  • Detail-oriented with strong data analysis skills
  • High mathematical aptitude
  • Good working knowledge of mortgage finance processing and relevant legal framework
  • Proficiency in Microsoft Office and automated underwriting systems
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (TBD)
  • 100s of high street perks and discounts
  • Medical benefits

Front End Developer

Manchester (Hybrid)

Full Time

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

  • Use markup languages like HTML to create user-friendly web pages
  • Optimize application for maximum speed and scalability
  • Design mobile-based features
  • Collaborate with back-end developers and web designers to improve usability
  • Get feedback from, and build solutions for, users and customers
  • Write functional requirement documents and guides
  • Create quality mock-ups and prototypes
  • Help back-end developers with coding and troubleshooting
  • Ensure high quality graphic standards and brand consistency
  • Stay up to date on emerging technologies
  • Develop new user-facing features
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI/UX designs
  • Write well-designed, testable code
  • Produce specifications and determine operational feasibility
  • Integrate software components into a fully functional software system
  • Document and maintain software functionality
  • Assure that all user input is validated before submitting to back-end
  • Collaborate with other team members and stakeholders
  • Maintain existing front-end systems, like the main website in WordPress and web app for customers/investors
  • Deploy programs and evaluate user feedback
  • Comply with project plans and industry standards
  • Ensure software is updated with latest features
Essential
  • Proficient understanding of client-side scripting and JavaScript frameworks, including React/Vue.js
  • Proficient understanding of web markup, including HTML5, CSS3
  • Proficient understanding of cross-browser compatibility issues and ways to work around them
  • Proficient understanding of code versioning tools, such as Git
  • Problem-solving aptitude
  • Analytical mind with a business acumen
  • Excellent communication skills
Desirable
  • Desirable understanding of AWS and/or serverless technologies
  • Attractive salary + bonus
  • Employee share scheme (to be finalised)
  • Training budget
  • Flexible and hybrid working
  • Pension
  • 28-day holiday allowance
  • 2 duvet days
  • 1 charity day
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (to be finalised)
  • 100s of high street perks and discounts
  • Medical benefits (to be finalised)

Content Marketing Lead

London (Hybrid)

Full Time

We are looking for an experienced Content Marketing Lead with a creative flair that can help us shape and redefine the home-buying market. Working within the UK market, you will lead Primary Finance’s content marketing strategy, develop our content marketing guidelines, set up communication best practices and run some of our marketing projects.

  • Create multimedia content and copy for our blog, social media channels, web pages, emails, advertising, and other content marketing campaigns and touchpoints
  • Drive marketing content from ideation through creation, delivery and evaluation and engage with key audiences
  • Produce content to short deadlines in response to new developments, and develop rich series of evergreen and in-depth content for longer campaigns
  • Envision, design and manage visually imaginative and on-brand assets
  • Deliver and manage campaigns to drive engagement and business interaction across channels, including web, social and events
  • Explain complex concepts in a simple way that is clear and not misleading, to intrigue new audiences and adds depth of understanding and engagement with existing customers
  • Ensure use of evidence-based messages and representing the facts faithfully
  • Help maintain and deliver a busy content calendar including thought leadership, events & partnerships, webinars, product releases, company announcements, and more
  • Monitor and report on success of content across web, social networks, and campaigns
  • Ensure a consistent and comprehensive communication feedback loop involving and managing stakeholder expectations
  • Use of web and social analytics such as Google Analytics, Facebook Insights
  • Establish and maintain relationships with third parties/vendors as required
  • Create and maintain comprehensive project documentation
  • Keep up with marketing industry culture and trends to source and campaign ideas for original, data-backed content and campaigns
  • A passion and track record for developing and creating engaging content in the financial sector
  • Experience with a variety of multimedia content types and channels
  • Strong understanding and utilisation of SEO, SEM and CRO
  • Capable of understanding, digesting and condensing complex information into understandable content pieces
  • Excellent strategic planning skills with ability to multitask on a variety of projects at different stages at the same time
  • Strong interpersonal and communication skills, including excellent written skills and a clear and engaging style of writing
  • Solid technical background, with understanding or hands-on experience in software development and web technologies
  • Excellent client-facing and internal communication skills
  • Experience in creating and managing omnichannel customer journeys
  • Strong knowledge of Microsoft Office
  • An ability to think and execute visually, and an eagerness to work with design tools like InDesign, Illustrator, Canva and data visualization tools
  • A proactive, hands-on, highly collaborative mindset, comfortable with handing or taking over projects from other team members
  • A deep curiosity for media, Internet culture, marketing and consumer culture
  • Familiarity with running and managing social media platforms, CRM, CMS and data analytic tools
  • Experience in working in a FCA regulated business (desired)
  • Attractive salary + bonus
  • Employee share scheme (to be finalised)
  • Training budget
  • Flexible and hybrid working
  • Pension
  • 28-day holiday allowance
  • 2 duvet days
  • 1 charity day
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (to be finalised)
  • 100s of high street perks and discounts
  • Medical benefits (to be finalised)

Head of Compliance

London (Hybrid)

Full Time

Primary Finance is growing, and we are looking for a Compliance Officer to ensure that our operations and business transactions follow all relevant legal, regulatory and internal rules. In addition, you will support the business to structure new products and obtain regulatory permissions it may apply for in future. You will also review employees’ work and provide advice on compliance.

To succeed in this role, you should be a reliable professional who is not afraid to speak their mind and stand by their decisions. You should be familiar with risk management and our industry’s standards. You should have a sharp business acumen.

Your goal will be to ensure we operate in a legal and ethical manner while meeting our business objectives.

  • Ensure ongoing compliance with all relevant legal, regulatory and internal rules
  • Keep up to date with, and understand, relevant laws and regulations and any legal and regulatory changes
  • Keep abreast of internal standards and business goals
  • Review marketing materials, presentations and websites to ensure compliance with regulatory and financial promotions requirements
  • Support the business to apply for and obtain regulatory permissions and obtain authorised representative status for any permissions that the business may apply for in future (e.g. ISA, LISA, digital banking, electronic money institution etc.)
  • Support the business to structure financial products
  • Develop and implement an effective legal compliance program
  • Create sound internal controls and monitor adherence to them
  • Draft and revise company policies
  • Proactively monitor and audit processes, practices and documents to identify weaknesses
  • Evaluate business activities (e.g. investments) to assess compliance and risk in line with rules and policies
  • Ensure that your findings are recorded and followed up with management so that issues can be rectified
  • Collaborate with external auditors and HR when needed
  • Educate and train employees on regulations and industry practices and the impact on the organisation if these aren't complied with
  • Address employee concerns or questions on legal and regulatory compliance
  • Investigate irregularities and non-compliance issues
  • Set plans to manage a crisis or compliance violation
  • Assist in the gathering of internal information in response to regulatory requests
  • Perform various general administrative duties (such as file creation and maintenance of ongoing administrative projects)
  • Assisting the Chief Legal Officer with product structuring, research and drafting (for candidates who have skills in these areas)
  • Proven experience as a Compliance Officer or Compliance Manager
  • Experience in financial regulation
  • Experience in risk management
  • Knowledge of legal requirements and controls (e.g. Anti-Money Laundering (AML), Know Your Client (KYC), financial crime etc.)
  • Familiarity with industry practices and professional standards
  • Excellent communication skills
  • Integrity and professional ethics
  • Business acumen
  • Teamwork skills
  • Attention to detail
  • Reporting to the Chief Legal Officer
  • Attractive salary + bonus
  • Employee share scheme (to be finalised)
  • Training budget
  • Flexible and hybrid working
  • Pension
  • 28-day holiday allowance
  • 2 duvet days
  • 1 charity day
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (to be finalised)
  • 100s of high street perks and discounts
  • Medical benefits (to be finalised)

Head of Marketing

London (Hybrid)

Full Time

We’re currently seeking a talented and energetic Marketing Manager that truly understands our values, vision and our goals. One that complements our team to take us to unparalleled heights in the U.K. and eventually abroad. As the Marketing Manager, you will focus on raising our profile as the go-to provider for ethical home finance in the UK. Working with agencies to create and implement a strategic marketing plan to drive us forward, you’ll enable us to reach new and existing audiences through high-impact, creative and engaging campaigns.

You’ll be willing to roll your sleeves up and manage the day-to-day activities of the Marketing Department including its budget. You’ll ensure all our tailored marketing content is consistently of the highest quality, engaging with our customers and stands out from the crowd.

You’ll work closely with your team, which you will build yourself, as well as agencies to help deliver exceptional digital and other marketing strategies including social media advertising, email marketing and SEO and help build our brand and presence across all channels. This will include working with agencies to deliver a rebranding exercise and website redesign.

You’ll initially report directly to the CEO, then later to the CSO/Head of Marketing (once hired).

  • A demonstrable ability to develop and implement a marketing strategy
  • Excellent knowledge of social media, CRM and web CMS platforms
  • A proven track record of driving continuous quality improvements and growth
  • Be fully hands-on
  • Ability to hit ambitious KPIs eg doubling our customer base in twelve months
  • The ability to monitor and manage the departmental P&L and budgets
  • Proven experience working to, and achieving deadlines in high pressure situations
  • Experience of building strong relationships with colleagues, clients and external third-party contacts to meet future outcomes
  • Experience in a senior marketing role
  • Experience managing a team
  • Experience managing agencies
  • Experience with paid ad campaigns
  • Minimum 7 years experience
  • Start-up experience desirable
  • Fintech experience desirable
  • Meeting KPIs
  • Leadership skills
  • Content design
  • SEO skills
  • Attractive salary + bonus
  • Employee share scheme (to be finalised)
  • Training budget
  • Flexible and hybrid working
  • Pension
  • 28-day holiday allowance
  • 2 duvet days
  • 1 charity day
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (to be finalised)
  • 100s of high street perks and discounts
  • Medical benefits (to be finalised)

Operations Manager

London (Hybrid)

Full Time

At Primary Finance, we owe our success to the efficiency of our organisational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, and IT management. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the team. Your ultimate responsibility is to increase our operational efficiency.

  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organisation
  • Develop, implement, and maintain quality assurance protocols
  • Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organisation’s internal capacity
  • Be responsible for maintaining excellent customer service standards
  • Actively pursue strategic and operational objectives
  • Ensure operational activities remain on time and within a defined budget
  • Track staffing requirements, hiring new employees as needed
  • Set up and maintain each office environment
  • Motivate, and support the team within a time-sensitive and demanding environment, including problem resolution
  • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Respond to customer enquiries in a timely manner and ensure successful resolutions
  • Implement and maintain the Business Continuity Plan
  • Partner with cross-functional support teams in improving the proprietary tools and systems
  • Work closely with legal and HR departments to make sure activities remain compliant
  • Oversee materials and inventory management
  • Conduct budget reviews and report cost plans to upper management
  • Report initially to Chief Legal Officer until a Chief Operations Officer is hired, then to Chief Operations Officer
  • Bachelor’s degree in operations management, business administration, or related field
  • 2+ years’ proven experience in an operations management position
  • Strong budget development and oversight skills
  • Excellent ability to delegate responsibilities while maintaining organisational control of branch operations and customer service
  • Proven ability in conflict management and business negotiation processes
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong IT skills, including database development
  • Attractive salary + bonus
  • Employee share scheme (to be finalised)
  • Training budget
  • Flexible and hybrid working
  • Pension
  • 28-day holiday allowance
  • 2 duvet days
  • 1 charity day
  • Monthly and quarterly team activity events
  • Regular breakfast and lunch sessions in the office
  • Electric car and bike scheme (to be finalised)
  • 100s of high street perks and discounts
  • Medical benefits (to be finalised)

Apply for a role with Primary Finance.