We're hiring! We are currently experiencing massive growth and we are looking to add talented people to our team.

We have more exciting roles coming up soon. Watch this space!

DevOps Engineer

Manchester / Remote

Full Time

Salary: Up to £70,000

We are looking for a DevOps Engineer who is motivated to develop using the latest technologies and continuously improve on existing code. The right candidate will be driven to write clean, maintainable and extensible code, as well as thoroughly test each change and feature. The candidate will also assist in architecting new solutions in the cloud and choosing the most appropriate cloud services for the problem. The ideal candidate will be comfortable in interacting with AWS via Terraform and be able to optimise the architecture to best suit the problem at hand and constantly seek better ways to do things.

  • Build reusable code and libraries for future use
  • Write well-designed, testable code
  • Produce specifications and determine operational feasibility
  • Integrate software components into a fully functional software system
  • Document and maintain software functionality
  • Optimize application for maximum speed and scalability
  • Collaborate with other team members and stakeholders
  • Comply with project plans and industry standards
  • Ensure software is updated with latest features
  • Perform other tasks that the business deems necessary and is mutually agreed upon
  • Building and setting up new development tools and infrastructure
  • Working on ways to automate and improve development and release processes
  • Testing and examining code written by others and analysing results
  • Ensuring that systems are safe and secure against cybersecurity threats
  • Identifying technical problems and developing software updates and fixes
  • Planning out projects and being involved in project management decisions.
  • Proficient understanding of Terraform and AWS
  • Good understanding of Python
  • Good understanding of AWS Serverless services (AWS Lambda, API Gateway, Cognito etc)
  • Proficient understanding of code versioning tools, such as Git and/or AWS CodeCommit
  • Preferably previous experience in a FinTech lending company
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Electric car scheme (TBD)
  • Work/life balance

Head of Compliance

London / Remote

Full Time

Salary: Up to £55,000

Primary Finance is growing, and we are looking for a Compliance Officer to ensure that our operations and business transactions follow all relevant legal, regulatory and internal rules. In addition, you will support the business to structure new products and obtain regulatory permissions it may apply for in future. You will also review employees’ work and provide advice on compliance.

To succeed in this role, you should be a reliable professional who is not afraid to speak their mind and stand by their decisions. You should be familiar with risk management and our industry’s standards. You should have a sharp business acumen.

Your goal will be to ensure we operate in a legal and ethical manner while meeting our business objectives.

  • Ensure ongoing compliance with all relevant legal, regulatory and internal rules
  • Keep up to date with, and understand, relevant laws and regulations and any legal and regulatory changes
  • Keep abreast of internal standards and business goals
  • Review marketing materials, presentations and websites to ensure compliance with regulatory and financial promotions requirements
  • Support the business to apply for and obtain regulatory permissions and obtain authorised representative status for any permissions that the business may apply for in future (e.g. ISA, LISA, digital banking, electronic money institution etc.)
  • Support the business to structure financial products
  • Develop and implement an effective legal compliance program
  • Create sound internal controls and monitor adherence to them
  • Draft and revise company policies
  • Proactively monitor and audit processes, practices and documents to identify weaknesses
  • Evaluate business activities (e.g. investments) to assess compliance and risk in line with rules and policies
  • Ensure that your findings are recorded and followed up with management so that issues can be rectified
  • Collaborate with external auditors and HR when needed
  • Educate and train employees on regulations and industry practices and the impact on the organisation if these aren't complied with
  • Address employee concerns or questions on legal and regulatory compliance
  • Investigate irregularities and non-compliance issues
  • Set plans to manage a crisis or compliance violation
  • Assist in the gathering of internal information in response to regulatory requests
  • Perform various general administrative duties (such as file creation and maintenance of ongoing administrative projects)
  • Assisting the Chief Legal Officer with product structuring, research and drafting (for candidates who have skills in these areas)
  • Proven experience as a Compliance Officer or Compliance Manager
  • Experience in financial regulation
  • Experience in risk management
  • Knowledge of legal requirements and controls (e.g. Anti-Money Laundering (AML), Know Your Client (KYC), financial crime etc.)
  • Familiarity with industry practices and professional standards
  • Excellent communication skills
  • Integrity and professional ethics
  • Business acumen
  • Teamwork skills
  • Attention to detail
  • Reporting to the Chief Legal Officer
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Electric car scheme (TBD)
  • Work/life balance

Front End Developer

Manchester / Remote

Full Time

Salary: Up to £45,000

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

  • Use markup languages like HTML to create user-friendly web pages
  • Optimize application for maximum speed and scalability
  • Design mobile-based features
  • Collaborate with back-end developers and web designers to improve usability
  • Get feedback from, and build solutions for, users and customers
  • Write functional requirement documents and guides
  • Create quality mock-ups and prototypes
  • Help back-end developers with coding and troubleshooting
  • Ensure high quality graphic standards and brand consistency
  • Stay up to date on emerging technologies
  • Develop new user-facing features
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI/UX designs
  • Write well-designed, testable code
  • Produce specifications and determine operational feasibility
  • Integrate software components into a fully functional software system
  • Document and maintain software functionality
  • Assure that all user input is validated before submitting to back-end
  • Collaborate with other team members and stakeholders
  • Maintain existing front-end systems, like the main website in WordPress and web app for customers/investors
  • Deploy programs and evaluate user feedback
  • Comply with project plans and industry standards
  • Ensure software is updated with latest features
  • Proficient understanding of client-side scripting and JavaScript frameworks, including React/Vue.js
  • Proficient understanding of web markup, including HTML5, CSS3
  • Proficient understanding of cross-browser compatibility issues and ways to work around them
  • Desirable understanding of AWS and/or serverless technologies
  • Proficient understanding of code versioning tools, such as Git
  • Problem-solving aptitude
  • Analytical mind with a business acumen
  • Excellent communication skills
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Electric car scheme (TBD)
  • Work/life balance

Operations Manager

London / Remote

Full Time

At Primary Finance, we owe our success to the efficiency of our organisational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, and IT management. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the team. Your ultimate responsibility is to increase our operational efficiency.

  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organisation
  • Develop, implement, and maintain quality assurance protocols
  • Grow the efficiency of existing organisational processes and procedures to enhance and sustain the organisation’s internal capacity
  • Be responsible for maintaining excellent customer service standards
  • Actively pursue strategic and operational objectives
  • Ensure operational activities remain on time and within a defined budget
  • Track staffing requirements, hiring new employees as needed
  • Set up and maintain each office environment
  • Motivate, and support the team within a time-sensitive and demanding environment, including problem resolution
  • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Respond to customer enquiries in a timely manner and ensure successful resolutions
  • Implement and maintain the Business Continuity Plan
  • Partner with cross-functional support teams in improving the proprietary tools and systems
  • Work closely with legal and HR departments to make sure activities remain compliant
  • Oversee materials and inventory management
  • Conduct budget reviews and report cost plans to upper management
  • Report initially to Chief Legal Officer until a Chief Operations Officer is hired, then to Chief Operations Officer
  • Bachelor’s degree in operations management, business administration, or related field
  • 2+ years’ proven experience in an operations management position
  • Strong budget development and oversight skills
  • Excellent ability to delegate responsibilities while maintaining organisational control of branch operations and customer service
  • Proven ability in conflict management and business negotiation processes
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong IT skills, including database development
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Electric car scheme (TBD)
  • Work/life balance

Head of Marketing

London / Remote

Full Time

We’re currently seeking a talented and energetic Marketing Manager that truly understands our values, vision and our goals. One that complements our team to take us to unparalleled heights in the U.K. and eventually abroad. As the Marketing Manager, you will focus on raising our profile as the go-to provider for ethical home finance in the UK. Working with agencies to create and implement a strategic marketing plan to drive us forward, you’ll enable us to reach new and existing audiences through high-impact, creative and engaging campaigns.

You’ll be willing to roll your sleeves up and manage the day-to-day activities of the Marketing Department including its budget. You’ll ensure all our tailored marketing content is consistently of the highest quality, engaging with our customers and stands out from the crowd.

You’ll work closely with your team, which you will build yourself, as well as agencies to help deliver exceptional digital and other marketing strategies including social media advertising, email marketing and SEO and help build our brand and presence across all channels. This will include working with agencies to deliver a rebranding exercise and website redesign.

You’ll initially report directly to the CEO, then later to the CSO/Head of Marketing (once hired).

  • A demonstrable ability to develop and implement a marketing strategy
  • Excellent knowledge of social media, CRM and web CMS platforms
  • A proven track record of driving continuous quality improvements and growth
  • Be fully hands-on
  • Ability to hit ambitious KPIs eg doubling our customer base in twelve months
  • The ability to monitor and manage the departmental P&L and budgets
  • Proven experience working to, and achieving deadlines in high pressure situations
  • Experience of building strong relationships with colleagues, clients and external third-party contacts to meet future outcomes
  • Experience in a senior marketing role
  • Experience managing a team
  • Experience managing agencies
  • Experience with paid ad campaigns
  • Minimum 7 years experience
  • Start-up experience desirable
  • Fintech experience desirable
  • Meeting KPIs
  • Leadership skills
  • Content design
  • SEO skills
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Electric car scheme (TBD)
  • Work/life balance

Underwriting Manager

London / Remote

Full Time

We’re currently seeking an experienced and energetic Senior Underwriter with a background in mortgage underwriting, who truly understands our values, vision and our goals. As an Senior Underwriter, you will be the financial expert that assesses our Company’s financial risk on individual home finance applications and ultimately responsible for approving or denying the finance we provide. You will also monitor portfolio level metrics to ensure these remain within the company’s overall risk appetite. An important aspect of the role will be in facilitating the production of business products that are compliant with all regulations of U.K. law and internal company principles.

You’ll report directly to the CEO initially, then later to the CSO (once hired).

  • Authorising and underwriting finance for new applicants
  • Reviewing and verifying finance applications and supporting documentation
  • Analysing finance risk and requesting additional information as necessary
  • Preparing reports on assessment findings
  • Reviewing survey / valuation / conveyancer reports and basing decisions accordingly
  • Reviewing and specifying finance conditions as necessary
  • Ensuring compliance with regulatory standards
  • Ensuring compliance with company policies and guidelines
  • Liaising with conveyancing solicitors and customers to ensure timely outcomes
  • Monitoring ongoing customer compliance via business workflows
  • Documenting and effectively communicating reasons for the approval/rejection of finance
  • Working with Senior Management to set risk appetites, tolerances, and pricing
  • Monitoring portfolio level exposure metrics to ensure consistency with risk appetites
  • Reporting on application outcomes with additional documentation to CEO for review
  • Minimum 7 years experience
  • Experience in mortgage underwriting
  • Experience managing a team
  • Experience liaising with customers, solicitors, senior management and other stakeholders
  • Highly organised and able to prioritise
  • Good communication skills, both verbal and written
  • Detail-oriented with strong data analysis skills
  • High mathematical aptitude
  • Good working knowledge of mortgage finance processing and relevant legal framework
  • Proficiency in Microsoft Office and automated underwriting systems
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Electric car scheme (TBD)
  • Work/life balance

Junior Underwriter

London / Remote

Full Time

At Primary Finance, we owe our success to the efficiency of our organisational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, and IT management. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the team. Your ultimate responsibility is to increase our operational efficiency.

  • Help with setting up underwriting workflows and processes
  • Be an integral part of the underwriting and risk management processes of the business
  • Assist Head of Underwriting (or equivalent) in ensuring excellent underwriting practices are maintained within the business
  • Adhere to investment policies and risk appetite set by management
  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organisation
  • Be responsible for maintaining excellent customer service standards
  • study finance proposals
  • gather and assess background information, including references from 3rd parties where appropriate, in order to effectively assess the risk involved
  • analyse pricing information including applicable rental rates for target assets
  • calculate possible risk and decide on the premium - how much individuals or organisations should pay for finance
  • decide whether the risk should be declined
  • liaise with specialists, such as surveyors and conveyancers, for risk assessment, and develop good working relationships
  • negotiate terms with customers or their brokers and draw up contracts
  • ensure that premiums are competitive and that accounts remain profitable
  • specify conditions to be imposed on different types of agreements, for example, asking that repair work takes place within a reasonable timeframe
  • keep detailed and accurate records of agreements underwritten and decisions made
  • Initially to CEO until a Head of Underwriting is hired, then to Head of Underwriting
  • Strong attention to detail, data analysis, and excellent decision-making skills
  • Excellent customer service, interpersonal, and communication skills
  • Bachelor’s degree in a mathematical subject preferrable but not essential
  • An understanding of real estate terminology, conventional mortgage lending practices, and conventional mortgage loan requirements is a plus
  • Strong IT skills, including Microsoft Excel
  • Attractive salary + bonus
  • Employee share scheme (once available)
  • Training budget
  • Flexible working
  • Pension
  • Holiday allowance
  • Electric car scheme (TBD)
  • Work/life balance

Apply for a role with Primary Finance.